Service Bulletin

Emergency Preparedness Checklist

Generator testing, fuel storage, and transfer switch operation

Power outages aren't a matter of if — they're a matter of when. Whether it's a PSPS event, a winter storm, or grid overload, the businesses and homeowners who weather it best are the ones who prepared before it happened.

Generator Testing Protocol

Weekly

Visual inspection — check for leaks, loose connections, debris, pest activity. Verify fuel level and battery condition.

Monthly

Exercise under load for 30+ minutes at minimum 30% load. No-load exercise causes wet-stacking.

Quarterly

Manually initiate transfer. Verify switch transfers cleanly, generator carries load, retransfer works.

Annually

Apply resistive load to 100% rated capacity. Check voltage regulation, frequency stability, exhaust temps.

Fuel Storage & Management

Diesel

Treat with biocide and stabilizer. Test fuel annually for water contamination and microbial growth.

Natural Gas

Verify pipeline pressure and regulator operation. Earthquake shutoff valves required in CA.

Propane

Check tank level weekly. Minimum 250-gallon tank for residential, 500+ for commercial.

Transfer Switch Operation

Everyone who might need to operate the system should know these steps. Post them near the transfer switch and review quarterly.

1

Verify utility power is truly out — check neighbors and utility outage map

2

Start generator and let it warm up for 2 minutes minimum

3

Verify generator voltage and frequency are stable (nominal ±5%)

4

Initiate transfer to emergency position

5

Verify critical loads are energized

6

Monitor generator during operation — oil pressure, coolant temp, voltage

7

When utility returns, let it stabilize 5 minutes before retransfer

8

Return transfer switch to normal (utility) position

9

Let generator run 5 minutes cooldown before shutting down

Key Points

A generator that hasn't been tested is a generator that won't start. We offer emergency preparedness evaluations, maintenance contracts, and 24/7 emergency service.

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